Umber & Co.
BPO - Data center Migration: Project managed the virtual and physical migration of +3500 servers, +250 clients and applications for specific lines of businesses, upgrading infrastructure capabilities to benefit public and Federal agencies and a wide range of corporate entities. Total Technology upgrade realizing $75M in savings from Telco and infrastructure costs
CDN – Lead to Cash Delivery: Implemented a quoting/ordering system with a rationalized catalog to a world wide sales organization of 500+ as well as customer-facing options. 2-5 day reduction in processing time from lead to customer order
Energy sector - TPC: CIS consolidation / business transformation for large competitive Electric Utility company. $100 Million savings over the first three years
Energy Sector - Project Optimize: Front of house & back of house operations outsource program. 30% reduction in operational cost
Energy Sector - Operational Excellence: Managed stabilization efforts to correct significant quality life cycle issues related to customer billing. 80% reduction in backlog in first 2 months
Telecom/Power Utility - Joint Use Poles: Rigorous data reconciliation, negotiation and agreement between the participants in order to satisfy contractual terms utilizing complex GIS systems and solutions from various parties.